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Warranty Information

Leisure Concepts Australia offers a no fuss 12 months Limited Warranty on all products across its range. Please click here to lodge a warranty claim

You may also contact representatives at the original point of purchase who will be able to help guide you. Warranties vary depending on the LCA brand:

STOTT PILATES®

See below...

All Leisure Concepts limited warranty is included with all protection plans. Please ensure you read carefully your protection plan and ensure you have followed all instructions prior to lodging a claim. Please read the terms and conditions below.

Equipment Limited Warranties

The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period.

This warranty applies to equipment:

While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

If claims are made within the part-specific warranty period.

If upgrades are made as required by the Company

This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

This warranty shall be null and void if:

Springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Wall Units, Spring Walls, etc.) are not changed every two (2) years.

All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed;

The equipment be used for any other purpose other than as intended;

An At Home SPX® Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public; or

If equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorised by the Company.

Reformers

SPX® Max, Professional, Rehab, SPX® Max Plus, V2 Max Plus™ and V2 Max Plus™ Rehab Reformers*: Limited Lifetime Warranty on aluminum rails, components of the frame and related welding, Gearbar, and Footbar mechanisms (excluding Rubber Footbar).

SPX, Club SPX and At Home SPX Reformers: Limited Lifetime Warranty on aluminum rails, components of the frame and related welding, Gearbar, and Footbar mechanisms (excluding Rubber Footbar) when used in a home or non-commercial setting. Ten (10) Year Warranty on these components when used in a commercial facility offering fitness services to the public, including, but not limited to Pilates studios, fitness or health clubs, gyms and spas.

All Models:

Ninety (90) Day Limited Warranty on fabric or upholstery. See below for conditions of warranty.

One (1) Year Limited Warranty on wear and tear items including ropes, straps, spring clips, plastic pulley bar receptacle sleeves, non skid tape on footbar, spring covers and plastic spring holders.

Two (2) Year Limited Warranty on all other Reformer components.

The Company will, at its option, repair or replace warranted parts, provided that these part(s) fail due to a defect in workmanship or materials and provided such failure is reported to the Company within the part-specific warranty period.

Reformer Accessories

Two (2) Year Limited Warranty on Reformer Accessory Boards, including the Jumpboard, Cardio-Tramp™ Rebounder, and Rotational Diskboard™. This warranty covers wood components, frames, and related welding.

Ninety (90) Day Limited Warranty on fabric or upholstery. See below for conditions of warranty.

The Company will, at its option, repair or replace any of these parts, provided that these part(s) fail due to a defect in workmanship or materials.

Cadillac Trapeze Table & Wall Unit

Limited Lifetime Warranty on vertical bars and overhead frame, components of the frame, and related welding. The Company will, at its option, repair or replace any of these parts, provided that these part(s) fail due to a defect in workmanship or materials.

Ninety (90) Day Limited Warranty on upholstery.

One (1) Year Limited Warranty on straps and spring clips.

Two (2) Year Limited Warranty on all other components.

Stability Chair™

Limited Lifetime Warranty on metal frame and related welding.

Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.

Two (2) Year Limited Warranty on all other components.

Ladder Barrel

Limited Lifetime Warranty on metal frame and related welding.

Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.

Two (2) Year Limited Warranty on all other components.

Spine Corrector, Spine Supporter Edge, Arc Barrels

Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.

Two (2) Year Limited Warranty on all other components.

Spring Wall™

One (1) Year Limited Warranty on straps, and spring clips.

Two (2) Year Limited Warranty on all other components.

Fitness Circle Resistance Ring

Two (2) Year Limited Warranty on Fitness Circle Pro models. This warranty excludes scratches to the finish of the band or molded latex-free grips. The Company will, at its option, repair or replace parts that fail for any reason, provided such failure is reported to the Company within the part-specific warranty period. The Fitness Circle Lite model is sold without any warranties or guarantees of any kind. The manufacturer and distributor disclaim any liability, loss, or damage caused by its use.

Fabric & Upholstery on Equipment

Ninety (90) Day Warranty. The fabric or upholstery on STOTT PILATES® equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required. This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.